Help

Browsers

This website requires a modern internet browser. It is highly recommended that in order to view this site optimally you download the latest version of Explorer, Firefox or Safari.

Navigation

The site has been designed to make it as easy and quick to navigate as possible.

Use the menu at the top of the web page to enter the main sections of the site. Once you are in a section, you can get to the more detailed information via the menu that appears on the left-hand side of the screen.

Adobe PDF

Adobe PDF is a file format which saves existing documents with all their original formatting. This means that when you look at a PDF document you will see the formatting and layout that the author intended, even if you do not have the program they originally created it in.

In order to view PDF documents, you will need to have the free Adobe Acrobat Reader software installed on your computer.

> Download Adobe Acrobat Reader

On the Adobe website, make sure that you choose the right options in the drop-down boxes before you download (e.g. Windows XP for your operating system). Make a note of where you are downloading the installation file to (e.g your desktop). After the download has completed, locate the installation file on your computer and double click on it. The installation programme will do the rest.

Once the Adobe Acrobat Reader software has been installed you will be able to read Adobe PDF files.

Saving a PDF

To save a PDF to your computer, right-click your mouse over the PDF link and select ‘save target as’ or ‘save link as’. If you have an Apple computer, click the link whilst holding down the ‘option’ key. You can then save the PDF where you want on your computer.

Accessible PDFs

We recommend that users download the latest version of Adobe Acrobat Reader to access Adobe PDF files.

Adobe Reader 7.0 enables users to read and use Adobe PDF documents and forms more easily – and across multiple languages.

For further information about accessibility and PDFs, please visit www.adobe.com/accessibility.

Adobe PDF troubleshooting

I have clicked on the link but my browser’s just gone blank.

Browsers have different ways of downloading PDFs. Most will ask you where you would like the file to download on your machine and show a progress meter as the file downloads. However, some browsers (such as Explorer 5 with Acrobat 4) load in the PDF page by page and don’t show a progress meter. In fact, the file is downloading - the first page should appear after a few minutes.

I’ve downloaded the file but nothing has appeared.

You may need to go to where the file was downloaded on your local drive (probably your c:/windows/temp directory) and click on it from there. If it doesn’t work, your Reader is not working properly and should be reinstalled.

For further troubleshooting suggestions, see Adobe technical support.

Social bookmarking

Social bookmarking is a method for internet users to store, organise and share web page bookmarks on the internet. Unlike storing bookmarks on your computer using the favourites menu, social bookmarking stores your bookmarks on a website such as delicious.

The key advantage of social bookmarking is its public nature. This means your saved bookmarks are not confined to one computer but can be shared with anyone using the internet.

Most social bookmark services encourage users to sort and organise their bookmarks with informal tags. These tags make bookmarks more findable, allowing users to discover new and relevant materials tagged by others on the internet.