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Guest centre

Great Hotels Guests Love

Our guests are at the heart of everything we do. So whether you want to know more about any of our hotels, or want to tell us what you think, you'll find everything you need in our guest centre.

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Feedback about your stay

Want to let us know us about an experience you've had at one of our hotels? Simply complete our customer service form. A member of our guest relations team will reply to you by e-mail, telephone or mail as soon as possible (7-10 business days).

If you need immediate assistance and have not had the opportunity to speak with the relevant hotel management, you can find information on how to contact the hotel at IHG.com.

Our hotels

Find out about our nine hotel brands – some of the best-known and most popular in the world.

See our brands

You can depend on our nine great brands for a hotel that suits your travel needs, your tastes or just how you feel. We also provide IHG® Rewards Club – the world’s largest hotel loyalty programme.

IHG® Rewards Club

IHG® Rewards Club offers members the ability to earn points at more than 4,700 InterContinental Hotels Group hotels worldwide. Members have unparalleled levels of freedom and choice with points that never expire, no blackout dates on Reward Nights, and points that can be used for flights on over 400 airlines and to stay virtually anywhere – even at our competitors' hotels.

Find out more about our brands

IHG logo

  • InterContinental Hotel & Resort logo
  • Hualuxe Hotels and Resorts logo
  • Crowne Plaza logo
  • Hotel Indigo logo
  • Even Hotels logo
  • Holiday Inn logo
  • Holiday Inn Express logo
  • Holiday Inn Resort logo
  • Holiday Inn Club Vacations logo
  • Staybridge Suites logo
  • Candlewood Suites logo
  • Priority Club logo