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How our business works

We operate hotels in three different ways – as a franchisor, a manager and on an owned and leased basis.

Our business model focuses on managing and franchising hotels, whilst our business partners own the bricks and mortar.


This is the largest part of our business: 4,183 hotels operate under franchise agreements.


We manage 772 hotels worldwide.


We own 8 hotels worldwide (less than 1% of our portfolio).

  Brand ownership Marketing and distribution Employees Hotel Ownership IHG Capital intensity IHG income

*IHG often employs the General Manager only.
Franchised We operate 4,183 hotels under franchise agreements IHG IHG Third party Third party Low Fee % of rooms revenue
Managed We manage 772 hotels IHG IHG IHG& Third-party* Third party Low Fee % of total revenue plus % of profit
Owned and leased We own 8 hotels worldwide IHG IHG IHG IHG High All revenues and profits

Last updated 20 October 2015

Find out more about our brands

IHG logo

  • InterContinental Hotel & Resort logo
  • Hualuxe Hotels and Resorts logo
  • Crowne Plaza logo
  • Hotel Indigo logo
  • Even Hotels logo
  • Holiday Inn logo
  • Holiday Inn Express logo
  • Holiday Inn Resort logo
  • Holiday Inn Club Vacations logo
  • Staybridge Suites logo
  • Candlewood Suites logo
  • Priority Club logo