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How our business works

We operate hotels in three different ways – as a franchisor, a manager and on an owned and leased basis.

Our business model focuses on managing and franchising hotels, whilst our business partners own the bricks and mortar. We have approximately 2,000 business partners – hotel owners – throughout the world.

Franchising

This is the largest part of our business: over 3,700 hotels operate under franchise agreements.

Managing

We manage 614 hotels worldwide.

Owning

We own 17 hotels worldwide (less than 1% of our portfolio).

  Brand Marketing and distribution Staff Ownership Capital IHG income
Owned IHG IHG IHG IHG High All revenue
Managed IHG IHG IHG supply general managers as a minimum Third party Low / none Fee % of total revenue plus % of profit
 Franchised IHG IHG Third party Third party None Fee % of rooms revenue

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Last updated 10 November 2009