If you have a question about IHG® Rewards Club, our Frequently Asked Questions page should have the answer.
If you have lost or misplaced your IHG® Rewards Club member card, simply visit the Member Materials section of your Account to obtain a new one.
If you need assistance regarding missing stays or point postings, please submit a Point/Stay Discrepancy Form.
For any other information regarding the IHG® Rewards Club program please call your nearest IHG® Rewards Club Service Centre:
Last updated 28 June 2013