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Whether you’d like to tell us about your stay in one of our hotels or what you think of our website, whatever your feedback, we want to hear from you.

Feedback about your stay

Want to let us know us about an experience you've had at one of our hotels? Simply complete our customer service form. A member of our guest relations team will reply to you by e-mail, telephone or mail as soon as possible (7-10 business days).

If you need immediate assistance and have not had the opportunity to speak with the relevant hotel management, you can find information on how to contact the hotel at

Feedback about this website

Got an opinion on this website or our latest annual report?  Please tell us your comments using this short form:


Got a question?

If you need help or would like to contact us about anything else, our contact us page will point you in the right direction.

Last updated 4 March 2016

Find out more about our brands

IHG logo

  • InterContinental Hotel & Resort logo
  • Kimpton logo
  • Hualuxe Hotels and Resorts logo
  • Holiday Inn logo
  • Holiday Inn Express logo
  • Staybridge Suites logo
  • Hotel Indigo logo
  • Even Hotels logo
  • Crowne Plaza logo
  • Holiday Inn Club Vacations logo
  • Holiday Inn Resort logo
  • Candlewood Suites logo

*IHG® Rewards Club not applicable to Kimpton® Hotels & Restaurants; to be included at a future date.