Our business model
We run hotels in three ways: franchised, managed and owned. Our asset-light business model means we own just 9* hotels (less than one percent of our portfolio). Most of our hotels operate under a franchise agreement or are managed by IHG on behalf of owners. All of our hotels are supported by our revenue delivery systems and marketing programmes, which drive business to our hotels.
*as at 5 November
Our commanding scale
- 679,000 hotel rooms, or 4,653 hotels as at 5 November 2013
- Over 1,000 pipeline hotels
- Less than 1% of hotels are owned or leased
- Operating in nearly 100 countries and territories around the world
- Nine hotel brands – InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express, Staybridge Suites, Candlewood Suites, EVEN™ Hotels and HUALUXE™ Hotels and Resorts
- Over 157m guest nights annually
- Listed on the London and New York stock exchanges
- $21.2bn of total gross revenues from hotels in IHG's system in 2012
- 74m IHG Rewards Club members
We are a global hotel business with nine preferred Brands. With over 4,600 hotels and 679,000 rooms in nearly 100 countries and territories around the world, we know hospitality. Our Vision is to become one of the great companies in the world by creating Great Hotels Guests Love. We will deliver this through our portfolio of preferred Brands, our talented People and best-in-class Delivery systems. At the heart of our culture is a commitment to act responsibly in everything we do.
We have a high-quality portfolio of nine preferred Brands from luxury hotels in the world's major cities and resorts to family-orientated hotels that offer great service and value and the world's first and largest hotel loyalty programme.
Our Brands represent a promise to our guests and it is our talented and passionate People that bring each brand to life and thereby deliver Great Hotels Guests Love.
Our best-in-class Delivery systems enable us to leverage our scale to build guest preference for our Brands and drive reservations and revenue to our hotels.
Responsible business practice
IHG is committed to conducting business in a responsible way and this underpins each of our strategic priorities. Championing and protecting the trusted reputation of IHG and our Brands is not just the right thing to do, but it makes great business sense too.
View CR Report
View our strategy
InterContinental Hotels Group PLC was formed by the separation of Six Continents PLC (previously Bass PLC) on 15 April 2003. The restaurant and pubs part of Six Continents became Mitchells & Butlers plc.
However, IHG's brands trace their history back much further than 2003. Our Holiday Inn brand, one of the world's most recognised, was created in the 1950s by Kemmons Wilson in the US. InterContinental, another of our brands, was created by Pan Am in the 1940s, when hotels were built in many of Pan Am's destinations.
Figures as at 31 March 2013 unless stated otherwise