IHG supports and protects human rights wherever it can. As a responsible company with operations in 100 countries and territories, we believe strong ethics and good business go hand in hand. We’re committed to complying with the laws and regulations of all the countries and jurisdictions in which we operate and our human-rights policy is available in 42 languages. All our policies can be found here.
To demonstrate our commitment we:
- support the protection of human rights, particularly those of our colleagues, the parties we do business with and the communities where we operate
- respect our colleagues rights to voluntary freedom of association under the law
- provide a safe and healthy working environment
- do not support forced and compulsory labour or the exploitation of children
- support the elimination of employment discrimination and promote diversity in the workplace
- provide our colleagues with remuneration and tools for growing their careers, and take their well-being into consideration
- promote fair competition and do not support corruption
- conduct our business with honesty and integrity in compliance with applicable laws
- develop and implement company procedures and processes to ensure we comply with this policy.
We focus on areas of human rights most relevant to our business ensuring the rights of the local people where we operate are protected. We are working to raise further awareness of our human rights approach in our hotels through embedding our standard and will continue to develop our training materials. We are a signatory to the UN Global Compact aligning our operations and strategies with the 10 universal principles that include commitments to human rights and labour standards. We are part of the Business in the Community cross industry working group on human rights as well as the International Tourism Partnership's Human Trafficking Working Group. We are also working with our internal procurement team to embed further our human rights approach into our contracts.
In 2014, we established a standard which requires all IHG hotels to adopt and display a Human Rights Policy at individual property level. This new standard builds on our work in this area and demonstrates our ongoing commitment to operating as a responsible business.
Having a predominantly managed and franchised estate means that not all of the people who work at our hotels are our employees. When the Group’s entire estate is taken into account (including those working in our franchised and managed hotels) over 350,000 people worked globally across IHG’s brands as at 31 December 2014. However, IHG employed the following:
- 7,797 people worldwide (including those in our corporate offices, central reservations offices and owned hotels (excluding those in a category below)), whose costs were borne by the Group
- 4,975 people who worked directly on behalf of the System Fund and whose costs are borne by the System Fund
- 602 General Managers who work in our managed hotels and whose costs are borne by those hotels
- 11,848 other hotel workers who work in our managed hotels who have contracts or letters of service with IHG and whose costs are borne by those hotels.