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Privacy and cookies

This privacy policy explains the way in which InterContinental Hotels Group PLC and its subsidiaries may use the information collected from or provided by you via our website at www.ihgplc.com.

Use of your personal information

InterContinental Hotels Group PLC and its subsidiaries are committed to the online privacy of all its users. This policy statement is designed to give a clear explanation of InterContinental Hotels Group's data processing practices. For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.

We may use your personal information for the following purposes:

  • to provide information requested by you, or to record or respond to feedback you provide on our website
  • to consider your suitability for employment, both for a specific post or role you are applying for or for other positions we think you may be suitable for (this may include sending your personal information to our offices and subsidiaries worldwide)
  • to contact you regarding your application, for example to inform you of the progress of your application or request further information
  • to administer this website and help us improve our services, including statistical analysis

We may share non-personal aggregate statistics (group) data about our site visitors' traffic patterns with partners or other parties. However, we do not sell any information about individual users.

Disclosure of information

In order to consider your application or provide you with the information which you have requested, your personal information may be transferred or shared with our Group companies and offices, and other professionals or third parties who act for or with us. Details of our offices can be found on this website.

We may share, transfer or disclose the information in our databases and server logs to comply with a legal requirement, for the administration of justice, to protect the security or integrity of our databases or this website, to take precautions against legal liability, or in the event of a joint venture or collaboration, financing, sale, merger, corporate reorganisation, dissolution or similar event.

We may also release personal information to regulatory or law enforcement agencies, if they require us to do so. We may also disclose your information where we are permitted and requested to do so by law.

If we or our business merges with, or is acquired by, another business or company (or is considering either of these possibilities) we may share your personal information with the prospective owners of the business or company and their advisors. If a merger or acquisition actually happens, you should receive notice of this.

It is possible that your personal information may be transferred to recipients outside the European Economic Area to countries which do not have any or equivalent data protection laws to those of the United Kingdom and you consent to us doing so. Where appropriate, before disclosing personal information to a third party, we require the third party contractually to take adequate precautions to protect that personal data and to comply with applicable law.

Cookies

A cookie is a piece of text which asks permission to be placed on your computer's hard drive. Once you agree (or your browser agrees automatically if you have set it up in that way), your browser adds that text in a small file.

A cookie helps analyse web traffic or lets website operators know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. For example, when you visit an electronic store, a cookie makes it easier to shop, by allowing you to place things into a shopping basket; the basket itself is not a cookie; the cookie is placed on your hard drive and keeps track of your basket versus others in use at the same time.

We have included a full list of the cookies used on ihgplc.com below, along with a definition of what the cookie is used for. InterContinental Hotels Group PLC will not use cookies to collect personally identifiable information about you.


How to control and delete cookies

We know that people have concerns about cookies, but we believe that the benefit that you and InterContinental Hotels Group PLC gain from their proper use is worthwhile.

You can delete the files that contain cookies – those files are stored as part of your internet browser. If you wish to restrict or block the cookies which are set by ihgplc.com, or indeed any other website, or if you wish to receive notification of cookie placement requests or decline cookies completely, you can do this through your browser settings. The Help function within your browser should tell you how. Please be aware that declining or denying cookies may prevent you from being able to use the website to its highest capability.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile device you will need to refer to your manual.

This is a list of the main cookies, hosted by ihgplc.com and set by the InterContinental Hotels Group PLC website, and what each is used for:

Cookie name Cookie use Cookie duration Cookie host Definition
__utma Metrics: Google 2 years ihgplc.com ihgplc.com uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of the our website and compile reports on user activity.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using avivabrand.com, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
__utmb Metrics: Google 30 mins ihgplc.com
__utmc Metrics: Google session ihgplc.com
__utmz Metrics: Google 6 months ihgplc.com
CR09 Login system session ihgplc.com Forms part of the authenticated users mechanism. These cookies are necessary for the login mechanism to function.
avtui
avtun
E-mail news session ihgplc.com Forms part of the e-mail news mechanism. These cookies are necessary for the login mechanism to function.
employeelogin
frmpassword
Login system session ihgplc.com Forms part of the current employees login mechanism. These cookies are necessary for the login mechanism to function.

ihgplc.com uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate our use of our website and compile reports on user activity.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using ihgplc.com, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

We use Gaia Insight to enable us to understand how visitors interact with ihgplc.com particularly the paths visitors take through the site. This data is used to help understand how visitors interact with the site and the way in which they navigate through it. Your IP address and other personally identifiable data is not associated with any other data held by Gaia Insight.

Cookie name Cookie use Cookie duration Host Definition
aether Metrics: Gaia Insight 30 mins ihgplc.com ihgplc.com uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of the our website and compile reports on user activity.

Third party cookies

ihgplc.com uses a number of suppliers who also set cookies on our website on our behalf in order to deliver the services that they are providing. A list of all third party cookies that are used on ihgplc.com and what each is used for appears below.

Cookie name Cookie use Cookie duration Host Definition
uid AR Centre 2011 2 years addthis.com These cookies are used to bring social sharing functionality to the Annual Reporting Centre 2011
uvc AR Centre 2011 2 years addthis.com
uit AR Centre 2011 24 hours addthis.com
psc AR Centre 2011 2 years addthis.com
_avtuc AR Centre 2011 2 years addthis.com
fw0dK3TchO Webcast registration and log-in process session www.media-server.com Forms part of the results webcast registration process. These cookies are necessary for this mechanism to function
3rNQZMlV0I Webcast registration and log-in process session edge.media-server.com
p_sjsk3g4v Webcast registration and log-in process 1 year edge.media-server.com
9zPvLuyUwc Webcast registration and log-in process session www.thomson-webcast.net

Disclosing your information

We will never disclose your information to anyone outside InterContinental Hotels Group and its subsidiaries and associates except where we have your consent; where we are required or permitted to do so by law; to other companies who provide a service to us; or any successors in title to our business.

Whenever we transfer personal information to countries outside the European Economic Area we will ensure that appropriate security measures are taken.

Other websites

The website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

Your rights

InterContinental Hotels Group PLC is required to comply with the provisions of the Data Protection Act 1998. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. You have the right to see what is held about you and for any inaccuracies to be corrected by contacting us directly.

Changes to our policy

This policy replaces all previous versions and is correct as of May 2012. We reserve the right to change the policy at this time.

Last updated 25 May 2012

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