In our hotels and in communities all over the world, more than 400,000 talented and passionate colleagues deliver True Hospitality for everyone, every day.
What True Hospitality looks like
At IHG, we’re committed to providing True Hospitality for everyone, every day.
Our simple but powerful purpose centres on creating rich and memorable guest experiences, and recognising, respecting and caring for people. It extends to our guests, our hotel owners, colleagues, partners and the local communities within which we work.
All over the world, millions of guests visit our hotels every day, and we go the extra mile to make sure every one of them feels welcome and cared for. In our local communities, thoughtful programmes help us to lookafter the environment, and we help nurture tomorrow's hospitality talent with skills and training. In times of need, we come together to help make a positive difference.
All this requires a special type of colleague; and IHG's hotels, offices and call centres are full of them.
With hotels and offices across the globe, our people represent multiple nationalities, as well as different cultures, religions, races and beliefs that make the world such an interesting place. This diverse and inclusive culture is something we're really proud of and often recognised for. It's what IHG's purpose of True Hospitality is all about - welcoming and caring for everyone.
As one team, we work to a set of values we believe are important to IHG and our guests. These values guide everything we do - from how we work together, to how we support and recognise our people, and make sure they learn new things and grow.
Do the right thing
Show we care
Aim higher
Celebrate difference
Work better together
We're proudly recognised around the world as an outstanding employer. This comes from a pledge to help everyone be at their best, and a sharp focus on attracting and retaining the industry's top talent. If you're interested in being a part of IHG, we've always got room for the best and brightest.
At IHG, we've got a habit of making things happen. From being the first hotel brand to franchise with Holiday Inn, or taking the industry's first online booking; to growing the world's biggest luxury hotel brand in InterContinental Hotels & Resorts, and launching the industry's first loyalty programme.
Today, you can find our brands in more than 100 countries, with nearly 5,800 hotels and approximately 865,000 guest rooms. But we're not slowing down in our quest to be the first choice for guests and hotel owners. We're enhancing world-class brands and adding new ones, investing in technology and making sure our business is slick and agile enough to power industry leading net-rooms growth in the world's most attractive markets.