Our people and culture

Our people are at the heart of our company. Our talented colleagues play a critical role in providing consistently high standards of guest service and delivering each brand promise, and our culture encourages them to bring each of our preferred brands to life.

Employee helping a family

To guide more than 375,000 colleagues who work across IHG® and our brands, we have our Winning Ways – a set of every day behaviours based on the values we believe are important to us as a business and to our guests. These values provide a strong sense of shared purpose and are critical to driving our business forward and creating a great, enjoyable place to work.

Do the right thing
Show we care
Aim higher
Celebrate difference
Work better together

We are dedicated to building a strong employer brand, and we are widely recognised around the world as an outstanding company to work for. We know it is our people who provide True Hospitality for everyone, and as a business we are focused on attracting and retaining the best talent in the industry.

To support growth, our regions and functions are aligned to the key performance indicators that matter most across our business. This drives consistent brands and great guest experiences, enabling our brands to thrive and helping us to deliver strong owner returns.

To learn more about the importance of our people, see our Responsible Business section. If you are interested in joining IHG, please visit our dedicated careers website to explore opportunities.