Community impact

We know that our success and the well-being of those who work in, and around, IHG branded hotels are closely linked.


Individuals provided with skills and improved employability through the IHG Academy in 2017 

Our aim is to maximise the positive contribution we make by creating shared value in our communities and with our business partners.

As part of our purpose to provide True Hospitality for everyone, we create real-life, career-building opportunities through the IHG Academy. Through local organisations and community groups, the programme offers education and skills training to local people. Many IHG Academy participants have found employment at IHG hotels. Through our disaster relief work, we provide support to colleagues impacted by disaster and guide our hotels to enhance their own disaster preparedness. The IHG Foundation also provides support to communities impacted by disaster.

We also partner with stakeholders in local communities, as well as with humanitarian agencies, non-governmental organisations, other companies, and government bodies. We look closely at issues such as skills shortages, infrastructure development, and community resilience, in areas where we have a substantial presence.

IHG Foundation Week 2017


Each September, IHG holds its annual charitable fundraising week in aid of the IHG Foundation which aims to help communities around the world. In 2017, more than 100,000 colleagues from hotels and corporate offices in nearly 80 countries came together to raise over $350,000 for the charity. As part of the week, colleagues across the globe volunteered at a variety of community organisations.

Colleague volunteering


In 2017, colleagues around the globe volunteered more than 200,000 hours of their time to support community organisations. More than 300 colleagues from our Atlanta, US, corporate offices volunteered on the Atlanta Beltline, a community service project that is revitalising and connecting 45 neighbourhoods in a 22-mile loop of the city. In our global headquarters in Denham, UK, colleagues volunteered at a local foodbank and in Shaghai more thank 100 colleagues volunteered at the Shanghai Wulixiang community centre.