Sustainable communities

We are committed to making the communities around our hotels and corporate offices better places to be for all. Across the world we have a positive impact on communities through creating jobs, stimulating local economic development, helping ensure community resilience through skills building opportunities and offering assistance when disasters strike.

We know that our success and the well-being of those who work in, and around, IHG branded hotels are closely linked. That is why sustainable communities is one of the two pillars of our corporate responsibility agenda.

Our aim is to maximise the positive contribution we make by creating shared value in our communities and with our business partners.

We create real life career-building opportunities through the IHG Academy, offering education and skills training to local people. In turn, many of our IHG Academy participants have found employment at IHG hotels, helping us to create Great Hotels Guests Love.

Through our disaster relief work, we not only support our guests, colleagues and local communities impacted by disaster, but we also guide hotels to enhance their disaster preparedness and to help support greater community resilience.

We partner with stakeholders in local communities as well as with humanitarian agencies, non-governmental organisations, other companies, and government bodies. We look closely at issues such as skills shortages, infrastructure development, and community resilience in areas where we have a substantial presence.

Global Community Fundraising Week
21-28 September, 2015

Each year, thousands of colleagues take part in our global fundraising week and organise events ranging from bake sales to bike rides and even white water rafting. In 2015, over 98,000 colleagues took part in 7,000 events in 782 hotels across 76 countries, making it a truly record-breaking year.

Kenneth Macpherson, Chief Executive Officer of Greater China, and regional operations leaders completed a four-day 400km cycling tour from Shanghai to Nanjing. Hundreds of colleagues from IHG hotels and corporates office in Shanghai gathered together to send them off. They stopped at a number of IHG hotels along the way and were joined by local hotel colleagues for various stages of their tour.

Our 2013-2017 target


provide skills and improved employability to 40,000 people via the IHG Academy

Our 2015 achievements


IHG Academy programmes in 68 countries; an increase of 589 on 2014


participants globally benefited from the IHG Academy in 2015


disasters responded to in 17 countries in 2015

2016 priorities

  • Continue to provide skills and improved employability to people via IHG Academy, ensuring positive impact for local people, our owners and IHG
  • Roll out the enhanced IHG Academy online tool to enable quality growth in the programme, including increased engagement with our franchise hotels
  • Work with humanitarian agencies and like-minded companies to further leverage our hotels and other assets on the ground in times of disaster and to increase focus on disaster preparedness.