2017 highlights


Keith Barr

We are proud of our culture to care for others and our planet; it's part of what we do everyday.

Keith Barr
IHG Chief Executive Officer

Patrick Cescau

As a Board, we recognise the importance of ensuring a strong culture of responsible business is embedded throughout IHG.

Patrick Cescau
IHG Chairman


IHG is a member of the FTSE4GOOD Index

New 3-year targets developed as part of our commitment to responsible business

Our culture of responsible business

IHG shares the values of employees, guests and other stakeholders.


increased our spend with diverse suppliers in the U.S


score on the Human Rights Campaign's annual Corporate Equality Index in the U.S. for four years in a row

Our people

reduction in water use per occupied room in water-stressed areas from 2013-2016*


colleagues completing our True Hospitality services skills training

Speech Marks


IHG crowned industry leader for sustainability in the 2017 S&P Dow Jones Sustainability Indices


colleagues in our corporate offices and managed hotels completed our human rights e-learning module

Top 10

Hampton Alexander review listed IHG as one of the top companies in the FTSE 100 for female representation among our senior leadership

Best employer

recognised as an 'Aon Global Best Employer' by Aon Hewitt, based on employee engagement scores

Environmental sustainability

We put the environment right at the heart of how our hotels operate.


reduction in our carbon footprint per occupied room*


reduction in water use per occupied room in water stressed areas*

Community impact

Our aim is to maximise the positive contribution we make by creating shared value in our communities.

Individuals provided with skills and improved employability through IHG Academy in 2017


colleagues supported through the IHG Colleague Disaster Relief Fund

*From 2013-2017, on a 2012 baseline