Our 2018-2020 targets

We are on a journey to continuously improve the ways we work, to minimise our impacts and to be a force for positive change around the world. Building on the progress we've made in recent years, we have set new targets to deliver on these ambitions.

Environmental Sustainability


From 2018-2020:


Reduce carbon footprint per occupied room

6 Projects

Launch two water stewardship projects per year

Community Impact


From 2018-2020:

30,000 - 40,000

Individuals provided with hospitality skills training through the IHG Academy


Raised to support communities through the IHG Foundation


Colleagues involved in IHG Foundation Week and other related events each year

Our People

People Speech Bubbles

From 2018-2020:


Increase % of diverse (in terms of gender & nationality/ethnicity) IHG Senior Leaders


Increase % females working in General Manager and Operations roles in managed hotels


Track and report employee engagement each year

Responsible Procurement

Hands shaking

From 2018-2020:

Supply Chain

Increase % supplier risk profiles and supplier audits for IHG preferred suppliers

Ethical Supplier

Increase % of IHG preferred suppliers that meet IHG Green Criteria1

Green Criteria

Increase % suppliers that meet IHG Green Criteria2

1Measured by the number Ethical Supplier e-learning completions for corporate colleagues and take up of the Responsible Procurement Toolkit for hotels

2Measured by number of suppliers completing an additional questionnaire on their green credentials in addition to the Vendor Code of Conduct


In September 2013, IHG launched five-year targets to signal our commitment to doing business responsibly and have collaborated with our hotels and the IHG Owners Association to achieve four of our five external targets.

Our 2013-2017 performance