Our culture

Our culture

We pride ourselves on a respectful and diverse culture, which is central to our purpose of providing True Hospitality for everyone.

As a global organisation operating in more than 100 countries, with around 400,000 colleagues, we recognise the importance and benefit of ensuring our workforce embodies the communities in which we operate. Our policies and standards set out our position on social, environmental and ethical issues. We ensure that our expectations are clear to all that we work with, be that colleagues, owners, investors or suppliers, and that we operate our business in a fair and robust manner. 

We embrace our responsibility to focus on ensuring that the growth of our business contributes towards the objectives of the UN Sustainable Development Goals and we believe that using our power of scale and global reach, we can make the biggest contribution to seven of the goals.

Proud to be recognised

For the fourth consecutive year, IHG is proud to have been listed in the World and European Dow Jones Sustainability Index (DJSI), one of the most prestigious environmental, social and governance (ESG) indices globally. IHG has consistently ranked in the top two of the ‘hotels, resorts and cruiselines’ industry group, and IHG’s areas of high performance and recommendations form an important part of our long-term responsible business strategy and commitments.


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