Responsible attitudes and ethics

We take steps to ensure that there is a culture of responsible business at IHG, and that those who work in our offices and hotels act with integrity.

We are committed to complying with the laws and regulations of all the countries and jurisdictions in which we operate. We have a number of policies, processes and requirements that form part of our approach to responsible business. It is important to us that these policies are easily accessible and we make them available to our hotels via our company intranet.

Code of Conduct

The IHG Code of Conduct (the Code) supports all of us in making the right decisions. It sets out the principles we must all work by at IHG, wherever we are in the world. It also provides guidance on where to go if colleagues are faced with a difficult issue and need further help. The Code is applicable to all our Directors, officers and employees, and is reviewed and approved annually by the Board’s Audit Committee.

Anti-corruption and anti-bribery

We are committed to operating with integrity and to complying with all relevant laws, including all applicable anti-corruption legislation. IHG has a zero-tolerance approach to bribery and corruption and this is clearly set out in our Code of Conduct and Anti-Bribery policy. This position applies to all IHG employees and Directors, including in our managed hotels. Bribery is not permitted under any circumstances. Facilitation payments are also prohibited.

We have an anti-corruption training programme, which all IHG employees and Directors must complete. To date more than 30,000 people have completed our online anti-bribery training. We also have a gifts and entertainment policy, which applies to all IHG employees and Directors, including people working in our managed hotels. This policy defines unacceptable types of gifts and entertainment, and contains reporting and approval requirements for items over certain values. Our Code also prohibits political donations.

We regularly monitor our anti-corruption programme, including its suitability, adequacy and effectiveness, and we implement improvements as appropriate. Reporting on the anti-corruption programme is provided to the Audit Committee and Board.

Ethical concerns

It is extremely important that our people feel comfortable reporting ethical concerns. To facilitate this, we have a confidential reporting channel which provides employees with a means to share any ethical concerns they may have. Employees are made aware of this through regular internal communications, as well as through a dedicated website, Regular reporting on the channel is provided to our Audit Committee.

Read our policies