With hotels in more than 100 countries and ambitious growth plans for our brands, it is important to us that we operate sustainably and help preserve our planet for all generations to travel and explore. Working with our hotel owners, suppliers and our industry, we will continue to create more sustainable guest stays by reducing our carbon emissions, managing waste, and conserving and preserving natural resources.



Reduce our energy use and carbon emissions in line with climate science



Our 2030 commitments 

  • Implement a 2030 science- based target that delivers:
    • 15% absolute reduction in our direct operations
    • 46% per m2 reduction in franchise operations
  • Target 100% new build hotels to operate at very low/zero carbon emissions by 2030
  • Maximise/optimise the role of renewable energy



Pioneer the transformation to a minimal waste hospitality industry



Our 2030 commitments 

  • Eliminate single use items, or move to reusable or recyclable alternatives across the guest stay
  • Minimise food going to waste through a “prevent, donate, divert” plan
  • Collaborate to achieve circular solutions for major hotel commodity items 




Conserve water and help secure water access in those areas at greatest risk


Our 2030 commitments 

  • Implement tools to reduce the water footprint of our hotels
  • Mitigate water risk through stakeholder collaboration to deliver water stewardship at basin level
  • Collaborate to ensure adequate water, sanitation, and hygiene (WASH) conditions for our operating communities  

With hotels in some of the world’s most breathtaking destinations, we’re passionate about making a positive difference to the environment. We consider the life cycle and growth of our operations, so that we can work to preserve and improve the planet. This way, we can all explore its beauty and diversity for generations to come.

Learn more in our 2020 Responsible Business Report

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