IHG® Academy

First launched in China in 2006, the IHG Academy provides opportunities for local people from all walks of life to build their knowledge and skills, improve their employability and start and nurture a career in the hospitality industry. It’s our way of opening our doors and creating opportunities for all.

With an expanding portfolio of hotels, we have a pressing business need to identify and develop the talented people who will staff and manage them. By working with local communities and in partnership with others, we help develop a pool of skilled, motivated and engaged people who are committed to providing the consistently great experience that our guests expect.

Within a global framework, each IHG Academy is unique, ensuring that the programme meets the needs of the local community it serves. All IHG Academy programmes operate together with local community organisations and/or education providers to offer participants real experience of working in a hotel or corporate office. The IHG Academy gives participants the opportunity to build their skills and improve their chances of finding a job in the hotel sector, in many cases in one of our hotels. From 2013-2016, 34,329 IHG Academy participants have benefited from the programme.

Hotel Indigo Savanah, Georgia, United States

Jonas Subaar

Since opening in March 2016, the Hotel Indigo Savannah has partnered with the Savannah-Chatham Metropolitan Police Department (SCMPD) to run a pioneering IHG Academy programme. Holding mentorship and local community investment at the top of their priorities, their partnership is a clear fit. The programme is aimed at engaging with the local youth and in doing so, reducing juvenile crime, and improving their employability skills.

Since its inception, two participants have gone through the programme, with one participant securing employment at the hotel.

"We want to tell the hotel industry, that what Hotel Indigo Savannah have done by supporting programmes like ours, engaging youth that are desperate to get engaged so they can get off the streets…that is something that all businesses should feel excited to be a part of."

Jonas Subaar
SCMPD Pre-Apprentice Programme Business Liaison

Norwich, UK - IHG Academy hotel takeover

Daniel Young

Each year, Hospitality and Catering students from City College Norwich take over three Holiday Inn hotels across the city.

In 2016, at the Holiday Inn Norwich City, Holiday Inn Norwich and Holiday Inn Norwich – North, staff took a step back and 133 students filled roles across the hotel including reception, housekeeping, bar, restaurant, and kitchen for five days. Even supervisory and management roles at the three hotels were filled by these passionate students.

The student takeover finished with a gala dinner at the Holiday Inn Norwich – North which the students organised a fundraising event for Springboard, a UK based hospitality charity, and the City College Norwich Student Opportunities Fund.

Since its inception in 1998, the IHG Academy Hotel Takeover has become one of the most ambitious student work experience programmes in the UK.

“I think the highlight has been the guests. They come by to say thank you for the service they have received …I have really enjoyed the experience and it has made me realise that I definitely want to work in the hospitality sector.”

Daniel Young
IHG Academy participant & Interim General Manager, Holiday Inn Norwich – North

In 2015, we exceeded our target to provide skills and improved employability to 20,000 people via the IHG Academy and so doubled our target to 40,000 by the end of 2017. In 2016, we trained 11,985 new IHG Academy participants across 2,145 IHG Academy programmes in 803 hotels and corporate offices across 75 countries.

In 2016, 2,354 new participants joined our IHG Academy programmes in China. Among those participants who completed their IHG Academy programme in China during 2016, 40% of them joined IHG hotels in full-time roIes.

2010 saw the launch of the IHG Academy scholarship programme in China. Each year we offer financial assistance to students from low-income families who wish to pursue education and careers in hospitality. We assisted a total of 100 IHG Academy scholars in 2016 to pay for their education, and since the scholarship programme began 974 have been supported.