Disaster relief

Hotels are at the centre of their communities, a focal point for economic and social activity. Just as they can be a place for communities to come together in times of celebration, they can also play a vital role by providing security and refuge when disaster strikes.

We have a long and proud history of helping local communities and our colleagues in times of need. Through our work, we guide and empower our hotels to be prepared in the event of a disaster. We aim to provide a consistent response in our hotels and corporate offices, using our global partnership with CARE International UK to draw on their expertise in disaster preparedness and relief, guiding our hotels on how to respond.

Supporting colleagues impacted by disaster


2017 saw an unprecedented number of natural disasters hit our planet including catastrophic flooding in South Asia, wildfires in Portugal, and the destructive hurricanes Harvey, Irma and Maria, which caused widespread damage across the Caribbean and the US. The IHG Colleague Disaster Relief Fund supports our 375,000 colleagues around the world when they need it most. In 2017, we supported 2,000 colleagues impacted by 21 disasters in 11 countries. Following the destruction caused by Hurricanes Harvey, Irma and Maria, we supported over 1,000 colleagues in more than 100 hotels in the US and Caribbean, providing shelter, clothing, food and medicine.

The island of Puerto Rico was particularly badly impacted and colleagues from our corporate office and Crowne Plaza Atlanta Perimeter in Atlanta, Georgia, U.S. volunteered over 500 hours of their time to partner with a logistics provider, Mobility Matters, to pack a shipping container full of food and living supplies dispersed to colleagues at four IHG hotels on the island.

The IHG Foundation also provided support to impacted communities through donations to the American Red Cross and British Red Cross to support relief efforts in the region.