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Governance
Our culture of responsible business begins with strong leadership and the highest standards of governance. Our Board leads our governance framework, which supports IHG’s culture, our values and our commitment to doing business responsibly.
The Board is responsible for ensuring leadership through effective oversight and review of the Group’s activities. The Board is supported by its principal Committees, the Audit, Corporate Responsibility, Nomination; and Remuneration Committees and sets the strategic direction of the Group and aims to deliver sustainable shareholder value for the long term.
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Risk management
Our strategy, business model and the way we do business present a number of risks and opportunities. There are risks we are willing to take, and areas where we have less tolerance for uncertainty.
Our risk management system is fully integrated with the way we run the business through our culture, processes, controls and reporting, and is reflected in our strategy.
Learn more about our approach to risk management.
Attitudes and ethics
We take steps to ensure that there is a culture of responsible business across our business and that our employees act with integrity.
The bedrock of our culture is our Code of Conduct, which sets out our commitment to operating honestly and with the highest ethical standards. The Code principles help us to act responsibly and set out the value we place on being trusted by our colleagues and guests, those who do business with us, and the communities within which we work.
It is extremely important that our people feel comfortable reporting ethical concerns. To facilitate to this, we have a confidential reporting channel which provides colleagues with a means to share any ethical concerns they may have.
Human rights
We understand the importance of ensuring that the human rights of all those that work with us, whether directly or indirectly, are protected, and we passionately promote this on behalf of the industry as a whole.
Our commitment to respecting human rights is made clear to colleagues as soon as they start working for IHG through the Code of Conduct and Code of Conduct e-learning module. This is reinforced through our Human Rights Policy and brand standard, which requires all IHG branded hotels to adopt our Human Rights Policy, or an equivalent policy.
In February 2019, we published our 2018 Modern Slavery Statement. To view our statement, click here
Diversity and inclusion
Our colleagues represent multiple nationalities, as well as the many cultures, religions, races, sexual orientations, backgrounds and beliefs that make the world such an interesting place. We celebrate difference and diverse thinking as part of our purpose to provide True Hospitality to everyone.
We understand the importance of having a culture that values and promotes diversity and inclusion, and we take pride in ensuring our colleagues feel this in their working environments. We also recognise how crucial this is to attracting, building and retaining the talent we need to continue growing our business at pace. Colleagues expect it. Around 30% of millennials have left a job for a more inclusive culture elsewhere, and two-thirds of people think about diversity when deciding where to work.
For more information on our our purpose and culture, click here. To read more about Diversity & Inclusion at IHG, click here.
UK Gender Pay Gap Report
UK legislation requires that all UK companies employing at least 250 people, publish differences in average hourly pay and bonus pay between their male and female employees; the proportion of men and women receiving bonuses; and the proportion of men and women in each quartile of the organisation’s pay structure.
In accordance with these regulations, we published our 2018 UK Gender Pay Gap Report on 28 February 2019.
Download IHG’s 2018 UK Gender Pay Gap Report
Responsible procurement
Responsible procurement considerations play a key role both in our supplier selection process and how we conduct business with our existing suppliers.
Our supply chain activities are split into two broad categories – corporate supply chains and hotel supply chains. Our corporate supply chains cover procurement for our corporate offices and mainly focus on items such as technology and professional services.
Procurement of goods and services at hotel level covers all items required for operating a hotel, such as food and beverage, furniture, cleaning products, linen and electrical goods.
We have dedicated Corporate Responsibility and Responsible Procurement functions, a Supply Chain Risk Council, and oversight from the Chief Financial Officer. This approach supports our focus on working with partners and suppliers who share our commitment to our responsible business agenda and ethical standards. Our Vendor Code of Conduct, available in 40+ languages, sets out the requirements, principles and practices that we have adopted to promote ethical conduct in the workplace, safe working conditions in the supply chain, treatment of persons with respect and dignity, and environmentally responsible practices.
