True Hospitality for Good

At the very heart of IHG® is a real passion to help and care for others. It comes naturally to a business that promises True Hospitality for everyone.

True Hospitality for Good is our new programme for communities and charitable giving, providing colleagues in our hotels and offices with a greater say in how we support important causes around the world. Together, our aim is to help change lives for the better through building skills and education in hospitality, and to support communities when disasters strike.

Five key elements make up the programme:

True Hospitality for Good fund

Creation of a new $3m fund - our largest charitable financial commitment to date. To be distributed over 3 years, focusing on bringing True Hospitality to life in communities through stronger multi-year charity and NGO partnerships, and helping people in times of disaster.

Giving for Good month

September 2018 will be a month dedicated to colleagues coming together to make a positive change through volunteering, taking care of the environment, or activities focused on health, fitness and wellbeing. For every colleague that gets involved, IHG will make a donation of up to $4 to their nominated IHG charity partner.

Focus on volunteering

Almost 50,000 colleagues dedicated more than 200,000 hours of their time to great causes in 2017’s IHG® Foundation Week. We know there is appetite to go further, so there’ll be more opportunities for colleagues to volunteer.

Match funding

We are developing plans for match funding from 2019 to encourage colleagues to get involved in supporting IHG’s chosen charity partners throughout the year.

Linking with IHG® Rewards Club

We will be encouraging our loyalty members to donate points to a selection of our charity partners.


The IHG Foundation

For the last three years, we have supported communities through the IHG Foundation, an independent charity.  In July 2018, IHG decided to switch its support for communities and charitable giving to our newly created True Hospitality for Good programme.

The IHG Foundation will continue to exist in its independent form, as it tracks grants already made and manages the allocation of existing funds. In time, decisions on the future of the UK and US entities will be determined by the relevant Boards of Trustees. Our work through the IHG Foundation in Greater China fits with our new approach and we will continue this as part of our True Hospitality for Good programme.

For more information on the IHG Foundation, please click here