Our approach

Our approach to responsible business shapes our operations and the strategic investments we’re making to drive performance and strengthen our enterprise, recognising that how we grow and create positive change for the greater good is being followed more than ever by our stakeholders. 

Key to delivering our strategic priority to care for our people, communities and planet is our Journey to Tomorrow plan. This is underpinned by commitments to our purpose, values, behaviours, workplace culture, risk appetite, and strong governance and accountability.

Our Responsible Business Pillars

Our Journey to Tomorrow plan focuses on five key areas of the business, each aligned with our purpose of True Hospitality for Good. Explore each pillar and our latest reports to see our progress on each one.
Communities
Communities
Link to Communities
Carbon and energy
Carbon and energy
Link to Carbon and energy
I have seen the enormous impact our Journey to Tomorrow responsible business plan has had on empowering our people, strengthening our culture, bringing positive change to our communities, and developing more sustainable hotels.
Elie Maalouf, Chief Executive Officer
Elie Maalouf

Discover more about

Governance
Governance
Link to Governance
Reporting
Reporting
Link to Reporting