18 July 2008

Half UK business people say no need to meet in office

But doing deals over golf and food more popular than 10 years ago.

The UK's business men and women are not just taking meetings ‘offline', they are taking them out of the office, onto the bus, down the pub, up the fairway, into the hotel - and even on holiday.

Research released today by Crowne Plaza Hotels & Resorts has shown that, while we are doing even more business than just a decade ago, we are doing it in different ways and different places.

Of 1,500 business people surveyed, 54 percent said they no longer need to be face-to-face with clients - preferring to use emails, the telephone and videoconferencing.

But - while face-to-face meetings in offices appear to be losing their popularity - meetings in less conventional places are becoming increasingly common, with one in five doing deals on public transport and a fifth continuing negotiations while on holiday. One in ten admitted to securing a business deal on Christmas Day.

Not all traditions have been jettisoned though - the number of people doing business on the golf course has more than doubled to almost 10 percent in the last decade. And a third said they'd rather conduct a meeting over a round of golf than be stuck in the office. 

Doing deals over food remains popular with three quarters conducting business over lunch. Both breakfast and dinner have become more popular over the past decade - 35 percent of business people now conduct business over an evening meal, while 21 percent are talking shop bright and early over breakfast. 

Further evidence that formality is losing its starched-collared appeal was revealed as almost a quarter said they frequently use out-of-hours social events to do business. 

"It's quite striking how quickly our working world continues to change - 1998 seems a nanosecond ago, but so much has changed in just those ten years," said Chris Hale, spokesperson for Crowne Plaza and IHG's Vice President Marketing & Communications Europe, Middle East & Africa. 

"We are all used to having quick early morning meetings over breakfast - certainly our hotels are full of business people discussing work over bacon and eggs. Whether they are talking about critical business strategies or the best way to eat a boiled egg, I really couldn't tell you.

"It's no surprise many of the formalities of meetings are disappearing. But it's also quite reassuring that in this sea of change some traditions are actually becoming more popular - signing a deal on the 19th must be as satisfying as getting a hole in one," said Hale.


For further information please contact:

Andrew Smith
PR Director EMEA
Tel:      + 44 (0) 1753 410 346
Email:  [email protected]

Suzanne Seyghal
PR Manager EMEA
Tel:       +44 (0) 1753 410 247
Email:  [email protected]

Notes to Editors:

InterContinental Hotels Group (IHG) [LON:IHG, NYSE:IHG (ADRs)] is one of the world’s largest hotel groups by number of rooms. IHG owns, manages, leases or franchises, through various subsidiaries, almost 4,000 hotels and more than 590,000 guest rooms in nearly 100 countries and territories around the world. The Group owns a portfolio of well recognised and respected hotel brands including InterContinental® Hotels & Resorts, Crowne Plaza® Hotels & Resorts, Holiday Inn® Hotels and Resorts, Holiday Inn Express®, Staybridge Suites®, Candlewood Suites® and Hotel Indigo®, and also manages the world’s largest hotel loyalty programme, Priority Club® Rewards with over 37 million members worldwide.

IHG pioneered the travel industry’s first collaborative response to environmental issues as founder of the International Hotels and Environment Initiative (IHEI). The environment and local communities remain at the heart of IHG’s global corporate responsibility focus. IHG is the first major hotel group to have measured the environmental and carbon footprints of hotels that operate under our brands globally and is in the process of setting reduction targets.

With more than 1,600 hotels in its development pipeline, IHG needs to recruit around 150,000 people over the next few years to meet its global expansion plans.

InterContinental Hotels Group PLC is the Group’s holding company and is incorporated in Great Britain and registered in England and Wales.

IHG offers information and online reservations for all its hotel brands at www.ihg.com and information for the Priority Club Rewards programme at www.priorityclub.com. For the latest news from IHG, visit our online Press Office at www.ihg.com/media

Ends