Our culture of responsible business

Underpinning our purpose, strategy, reputation and our ability to deliver long-term superior shareholder returns, is our clear commitment to responsible business.

We focus on three areas: the culture we create; our hotels, guests and third-party relationships; and our local communities.

View our 2018-2020 Responsible Business Targets

1 in 10 jobs globally come from the travel and leisure industry
1 in 10 jobs globally come from the travel and leisure industry

We pride ourselves on a respectful and responsible culture, which guides our decisions and how we work, and underpins our purpose to provide True Hospitality for everyone.

From our hotels operations, to our relationship with owners and our supply chain, we consider the entire hotel lifecycle when looking at how to best operate responsibly.

We understand that our success and the well-being of those who work in and around our hotels are closely linked, and we seek opportunities to be a force for good.