18 January 2017
IHG® and Didi Chuxing announce strategic partnership
IHG, one of the world’s leading hotel companies, today announced a strategic partnership with Didi Chuxing, the world’s leading mobile transportation platform, to drive service innovations that seamlessly combine superior hospitality and passenger experiences to travellers in China. During the press conference, the two companies also released the inaugural Chinese Business Traveller Report to share valuable market insights generated by their unrivalled services to millions of people in China who travel for business.
The 3-year strategic partnership between IHG and Didi Chuxing encompasses collaboration in customer loyalty programmes and marketing promotions across a broad range of offerings by the two companies, giving guests unmatched access to IHG and Didi Chuxing’s comprehensive network of accommodation and road transportation services.
Emily Chang, Chief Commercial Officer, IHG Greater China, said: “IHG has always been committed to offering guests the most innovative hospitality experience. Didi Chuxing is the perfect strategic partner for IHG as together we deliver service excellence to hotel guests before they check in and after they check out, covering their entire itineraries. Very soon, IHG® Rewards Club members will be able to use their mobile devices to redeem their points for not only reward nights at our hotels, but also transportation services via Didi Chuxing, at the most attractive rates. Through this partnership, IHG will continue to work together with Didi Chuxing to better understand the guests, and provide groundbreaking and differentiated services.”
Yang Jun, Vice President of Didi Chuxing, said: “As one-stop mobile transportation platform, Didi Chuxing aims to provide convenient services to meet customer’s different needs under different circumstances. Didi Chuxing’s strategic partnership with IHG, with its international customer base and offerings, will enhance our ability to develop more convenient and comprehensive services regarding to both transportation and accommodation. Through the strategic partnerships and extended services, Didi aims to develop intelligent based models of transportations to build a comprehensive transportation ecosystem.”
IHG and Didi Chuxing today released the inaugural Chinese Business Traveller Report. By collecting and comparing the data, two companies analyzed the travel routes and the car use records in 2016, to encode the work and life situation of Chinese business travellers in these cities, and to discover their traits and habits in accommodation and transportation during business trip.
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IHG® (InterContinental Hotels Group) [LON:IHG, NYSE:IHG (ADRs)] is a global organisation with a broad portfolio of hotel brands, including InterContinental® Hotels & Resorts, Kimpton® Hotels & Restaurants, HUALUXE® Hotels and Resorts, Crowne Plaza® Hotels & Resorts, Hotel Indigo®, EVEN® Hotels, Holiday Inn® Hotels & Resorts, Holiday Inn Express®, Staybridge Suites® and Candlewood Suites®.
IHG franchises, leases, manages or owns nearly 5,100 hotels and more than 750,000 guest rooms in almost 100 countries, with nearly 1,500 hotels in its development pipeline. IHG also manages IHG® Rewards Club, the world’s first and largest hotel loyalty programme, with nearly 99 million members worldwide.
InterContinental Hotels Group PLC is the Group’s holding company and is incorporated in Great Britain and registered in England and Wales. More than 350,000 people work across IHG’s hotels and corporate offices globally.
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