IHG Hotels & Resorts appoints Neetu Mistry as Managing Director for UK & Ireland

09.03.2026 (London, UK): IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, has today announced the appointment of Neetu Mistry as Managing Director for its UK & Ireland (UK&I) estate.

Neetu will oversee more than 400 open and pipeline hotels*, lead the continued growth and performance of the UK&I and strengthen partnerships across IHG’s diverse owner community.

She brings more than 20 years of experience in the hotel industry across UK and European management companies, with a strong track record in developing high performing commercial teams, driving sustainable portfolio performance, and enhancing long-term value creation for owners.

Neetu is well recognised across the industry for her leadership, commercial acumen, and contributions to hospitality excellence. She previously served as an Owner Representative for one of IHG’s regional councils, where her insights and collaboration were highly valued by peers.

Karin Sheppard, Senior Vice President & Managing Director, Europe, IHG Hotels & Resorts, said: “It is a pleasure to welcome Neetu as our new Managing Director for the UK&I. She brings a unique combination of strategic clarity, operational understanding and deep commercial experience of the vast UK&I market, alongside a genuine passion for people and performance. She is a highly respected leader with a strong track record of building inclusive, high-performing teams and delivering sustained results. As we looked to the future, Neetu will be invaluable in helping to unlock the full potential of our UK&I business and further strengthening our partnerships with owners.”

Neetu Mistry, Managing Director UK&I, IHG Hotels & Resorts, added: “I am honoured to join IHG at such an exciting moment for its UK&I estate. As a vibrant and dynamic market, I see significant opportunities to deliver for our owners across all segments. As well as working with IHG’s talented teams and valued partners to continue delivering True Hospitality to our guests and long-term growth.”

The UK&I represents a thriving market for IHG supported by resilient domestic travel demand and sustained investment from owners. The market has a well-established presence of over 400 open and pipeline hotels across 11 brands, including InterContinental, Kimpton, Vignette Collection, Hotel Indigo, voco, Ruby Hotels, Garner, Crowne Plaza, Holiday Inn Express, Holiday Inn and Staybridge Suites).

*Numbers as of 31 December 2025