27 April 2026
IHG Hotels & Resorts Expands Reward Offering In Germany Through PAYBACK Partnership
The partnership gives 35 million existing PAYBACK members a new way to earn rewards at IHG hotels
London, UK, April 27, 2026 – IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, announces its partnership with PAYBACK, Germany’s leading consumer loyalty programme with more than 35 million customers. The collaboration introduces a new way for German guests to earn rewards when staying at any of IHG’s 7,000+ hotels worldwide.
The partnership strengthens the value of IHG One Rewards by connecting hotel stays with PAYBACK’s everyday rewards ecosystem - one of the most widely used loyalty platforms in Germany. For IHG One Reward members based in Germany, the partnership offers greater flexibility and value beyond travel rewards. Members can choose how they earn rewards when staying at participating IHG hotels around the world, by selecting either IHG One Rewards points or PAYBACK points as their earning preference within the IHG One Rewards app or IHG.com. PAYBACK points earned through hotel stays can be redeemed across PAYBACK’s extensive network of retail, grocery and lifestyle partners.
Mario Maxeiner, Managing Director, Northern Europe at IHG Hotels & Resorts comments: “We’re delighted to announce our partnership with PAYBACK, one of Germany’s most trusted loyalty programmes. It strengthens the importance of the German market to IHG and enables us to engage German travellers in a more relevant and personalised way. Beyond traditional travel rewards, the collaboration delivers added value for guests, boosts visibility for our owners, and highlights the strength of IHG’s masterbrand in building high‑value, market‑centric partnerships that drive growth.”
Dominik Dommick, Managing Director at PAYBACK adds: “With IHG Hotels & Resorts, we are gaining a strong global partner with many popular brands that perfectly complement our travel offerings. At the same time, we’re demonstrating just how powerful our platform is. With PAYBACK, we bring a total of 700 strong brands together under one roof and offer more than 35 million customers the right offer, at the right time, through the right channel – now also to guests at IHG’s hotel brands such as InterContinental, Kimpton, Holiday Inn and Garner. This enables efficient new customer acquisition, strong engagement of existing guests, and additional booking incentives through personalized campaigns.”
IHG currently operates 190* hotels in Germany and has an additional 52 hotels in development.
*Numbers as of 31 December 2025
For more information, please see FAQ’s here or contact:
Ends
For further information please contact:
Umika Verma
[email protected]
+44 (0) 7827872833
Contact PAYBACK
Nina Purtscher-Grass
[email protected]
+49 172 94 30 713
About IHG®
IHG Hotels & Resorts (tickers: LON:IHG for Ordinary Shares; NYSE:IHG for ADRs) is a global hospitality company, with a purpose to provide True Hospitality for Good.
With a family of 21 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes with over 160 million members, IHG has more than one million rooms across 6,963 open hotels in over 100 countries, and a development pipeline of a further 2,300 properties.
- Luxury & Lifestyle: Six Senses, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo
- Premium: Noted Collection, voco hotels, Ruby, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels
- Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels
- Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites
- Exclusive Partners: Iberostar Beachfront Resorts
InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 400,000 people work across IHG's hotels and corporate offices globally.
Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.
For our latest news, visit our Newsroom and follow us on LinkedIn.
About PAYBACK
PAYBACK is the leading loyalty programme, enjoyed by over 35 million customers in Germany alone. Based on the simple principle of “one programme - many partners,” customers earn points and coupons for shopping from more than 700 PAYBACK partner companies, saving a significant amount each year. 95 percent of the points collected are redeemed, with the vast majority used directly at partner stores or for rewards. The convenient PAYBACK app combines mobile point collection, point redemption, coupon activation, and payment. It is already used by 18 million users and has won numerous awards, most recently as the “Most Customer-Friendly App” (Focus Money), “App with the Greatest Added Value” (SZ), and “Germans’ Favorite App” (WirtschaftsWoche). PAYBACK is also the “Customer King” (BILD), “Leading Innovator 2026” (FOCUS), and a multiple “Top Employer” (Top Employers Institute).
