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Safety and security
We take the safety and security of guests, colleagues and visitors to IHG branded hotels very seriously. We manage safety and security through a global management system that includes Brand Safety Standards and a suite of risk guidance, training and toolkits that are available to all hotels
IHG employs a team of global risk specialists to coordinate and monitor a safety and security management system. This system is designed to provide an appropriate level of control to mitigate against a systematic issue with safety and security in our managed and franchised hotels.
Creating a great place to work
We care for all of our colleagues and aim to create an environment where people feel a sense of belonging and enjoyment in their work, and where they are invested in to be at their best and grow their careers.
A diverse and inclusive culture enriches all of this, and it plays a critical role in how we work better together, growing our business and delivering on our purpose of providing True Hospitality for Good. Our values reflect our principles and beliefs and underpin how we behave, deliver our strategy, make decisions and live our purpose.
Human rights
We understand the importance of ensuring that the human rights of all those that work with us, whether directly or indirectly, are protected, and we passionately promote this on behalf of the industry as a whole.
Our commitment to respecting human rights is made clear to colleagues as soon as they start working for IHG through the Code of Conduct and Code of Conduct e-learning module. This is reinforced through our Human Rights Policy, which requires all IHG branded hotels to adopt our Human Rights Policy, or an equivalent policy.
In February 2020, we published our 2019 Modern Slavery Statement. To view our statement
click here.
Diversity and inclusion
Our colleagues represent multiple nationalities, as well as the many cultures, religions, races, sexual orientations, backgrounds and beliefs that make the world such an interesting place. We celebrate difference and diverse thinking as part of our purpose to provide True Hospitality to Good.
Our colleagues should feel included, valued and respected – not just because it’s the right thing to do, or the best way to behave – but because people are the best version of themselves when they feel these things. When that happens, employees are empowered to speak up with the diverse ideas, opinions and perspectives that spark the innovation IHG needs. This is important to the guest experiences we create, and to how we empower employees to go above and beyond for our owners and for IHG, as we embark on ambitious growth plans.
For more information on our our purpose and culture, click here. To read more about Diversity & Inclusion at IHG, click here.
UK Gender Pay Gap Report
UK legislation requires that all UK companies employing at least 250 people, publish differences in average hourly pay and bonus pay between their male and female employees; the proportion of men and women receiving bonuses; and the proportion of men and women in each quartile of the organisation’s pay structure. You can find our latest Gender Pay Gap Report here.
Supporting our communities
At IHG, our commitment to help and care for people comes naturally to a business that stands for providing True Hospitality for Good. With more than 5,900 hotels in over 100 countries, we are proud to be at the heart of local communities and recognise the opportunity we have to make a real difference to others.
We form strategic partnerships with non-government organisations (NGOs) and community organisations, with a focus on providing assistance in times of need and access
to valuable skills and job opportunities that can help stimulate social and economic growth. Our community policy guides and supports our hotels and colleagues in being responsible partners to our communities, while ensuring that our business objectives enhance the quality of life in the local area.
In 2020, as the impact of Covid-19 affected the everyday lives of billions of people globally and hit our hospitality industry hard, we stepped up as a business and stood beside our partners in these extremely challenging times to play our part in both the response and the recovery. Hospitality is a truly global, people industry and IHG is well-positioned to drive change.
