Responsible business

A commitment to operating our business responsibly underpins our entire strategy. We bring this commitment to life through our culture and by embedding it in all aspects of the way we work.



reduction in water use per occupied room in water-stressed areas from 2013-2016

2016 Responsible Business ReportPDF 7.76MB


participants globally benefited from the IHG® Academy in 2016

Davide Grilli

Our Stories: An interview with Davide

Davide tells us about his commitment to giving back to the community.


Responsible Business Highlights 2016

Take two minutes to see what we achieved over the past year.

Hotel employee

Our targets

Measuring our performance against our five year targets.

VIP area

Our culture of responsible business

IHG shares the values of employees, guests and other stakeholders.

Hotel employee with guest

Our people

How the active engagement of our hotel colleagues is fundamental to meeting our aims.


Environmental sustainability

We put the environment right at the heart of how our hotels operate.

Working in the kitchen

Sustainable communities

Our aim is to maximise the positive contribution we make by creating shared value in our communities.

Hotel employees

Reporting and performance

How we are creating shared value for IHG, our owners, the environment and the local community.