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Annual Report and Form 20-F 2024

From the Chair

deanna oppenheimer

The business is united behind an evolved strategy designed to deliver at pace strategic objectives that drive performance and growth of our brands and create value for all IHG stakeholders.

Deanna Oppenheimer
Chair

From the CEO

Elie Maalouf

I am incredibly proud of the work being done to accelerate performance, grow our outstanding brands around the world, and take IHG Hotels & Resorts to its full potential.

Elie Maalouf
Chief Executive Officer
2024 In Review 2024 in review

In 2024, we delivered an excellent financial performance, with improvements across RevPAR and profit from reportable segments, alongside the return of more than $1 billion to shareholders.

2024 in review

Financial Performance

Global RevPAR

2024
+3.0%
2023
+16.1%
2022
+36.6%
2021
+46.0%
2020
(52.5)%

Net SYSTEM SIZE GROWTH

net-system-size-growth-2024

Signings (Rooms)

signings-rooms-2024

Total gross revenue in IHG’s Systema

total-gross-revenue-ihg-2024

Revenue from reportable segmentsa

revenue-from-portable-segments-2024

Operating profit from reportable segmentsa

operating-profit-reportable-segments-2024

Total revenue

total-revenue-2024

Basic EPS

basic-eps-2024

Operating profita

operating-profit-loss-2024

Adjusted EPSa

new-adjusted-eps-2024

FINAL DIVIDEND
PER SHARE

114.4¢

Share buyback completed

$800m

a Use of Non-GAAP measures: In addition to performance measures directly observable in the Group Financial Statements (IFRS measures), additional financial measures (described as Non-GAAP) are presented that are used internally by management as key measures to assess performance. Non-GAAP measures are either not defined under IFRS or are adjusted IFRS figures. Further explanation in relation to these measures can be found on pages 103 to 108, and reconciliations to IFRS figures, where they have been adjusted, are on pages 266 to 272.

Regional Growth (Rooms)

Openings Signings

Americas

regional-growth-americas-2024

EMEAA

regional-growth-emeaa-2024

Greater China

regional-growth-greater-china-2024
MICHAEL GLOVER

MICHAEL GLOVER

Chief Financial Officer

From the CFO

We delivered strong results on all components of our growth algorithm, building on our proven track record of driving growth and shareholder returns.

Chief Financial Officer’s Review and Performance
industry-overview-2 industry-overview-1 industry-overview-3

Industry Overview

We operate in an industry with high growth potential, underpinned by strong long-term fundamentals. A strong and resilient sector full of opportunity, the global hotel industry strengthened to record RevPAR levels in 2024 as stable employment markets, resilient consumer spending and robust levels of business activity created supportive conditions for growth.

Our Business Model

Our Business Modal

We provide an enterprise platform for hotel owners to join the IHG system through a family of 19 hotel brands and IHG One Rewards, one of the world’s largest hotel loyalty programmes. Our overall enterprise, including our brands and technology, meets clear guest needs and generates strong returns for our hotel owners.

Open Rooms

Open Rooms 1

Pipeline Rooms

Pipeline Rooms

a Includes Iberostar Beachfront Resorts, which joined IHG's system and pipeline as part of a long-term commercial agreement.

Open Rooms 2
Pipeline Rooms 2

Our Brands

Our Brands
  • Luxury & Lifestyle
  • Premium
  • Essentials
  • Suites
  • Exclusive Partners
six-senses
regent
intercontinental
vignette
kimpton
hotel-indigo
voco
Ruby
hualuxe
Crowne Plaza
even-hotels
holidy-inn-express
holiday-inn
avid
avid
atwell-suites
staybridge-suite
holiday-in-club-vacations
candlewood-suites
iberostar

Our Strategy

our-strategy-2022

Our ambition to be the hotel company of choice for guests and owners is underpinned by strategic investments in our brands, people, technology and scale.

Over the long term, with disciplined execution, our strategy drives the growth of our brands in high-value markets. It creates value for all our stakeholders and delivers sustained growth in profits and cash flows, which can be reinvested in our business and returned to shareholders.

Build loved and trusted brands Relentless focus on Growth
Customer centric in all we do Brands guests and owners love
Create digital advantage Leading commercial engine
Care for our people, communities and planet CARE FOR OUR PEOPLE, COMMUNITIES AND PLANET